Gray Matters Technology Services (GMTS), Inc. is a woman-veteran owned, Management and Technology consulting firm headquartered in Bowie, Maryland with an additional office in Arlington, Virginia.  We currently hold a facilities clearance (4VUH8) and are experienced in security protocols at a corporate and personnel level.  We are a highly skilled and qualified small business.

Core Services

GMTS provides IT Solutions to the U.S. Department of State, the U.S. Department of Homeland Security/ICE, and a host of other small to medium sized businesses within the District of Columbia, Maryland, and Virginia.

Founded in 2006, GMTS has established a solid history providing the Federal Government tailored solutions to complex business challenges such as modernization, data consolidation, and enterprise level support services. We maintain Capability Maturity Model Integration (CMMI) Level 2 certification, and staff certifications that include PMP, ITIL, CISSP, Oracle, and SQL Server, just to name a few.

Our corporate philosophy is based on teamwork and integrity. Our employees are the backbone of the company and are committed to bringing direction and momentum to critical business initiatives through continued education and technology innovation.  Our engineers operate using best practices, creative innovation and understand how to minimize the expected learning curve associated with implementing new ideas and concepts.

Our vision is to build quality products while delivering service innovation. The method that we use implements a top- down approach that provides required assistance to our management team at all levels of project and program management. The company currently holds a CMMI Level 2 certification and is well versed in implementing personnel security standards.  We are currently involved in the government approved woman-owned small business procurement program (WOSB).

Core Capabilities

Our core capabilities provide clients with achieved business process efficiency and productivity, implemented by an integrated approach to business operations and technology, which results in delivering timely and performance measurable value. Our solvency and solid business infrastructure enables full support for clients immediately following contract award. We pride ourselves on our solid foundation for on-time support delivery services, contract management, and providing “just-in-time” engineering resourcing. We have extremely strong financials and subject matter experts to support all levels of Systems Engineering and Technical Assistance Efforts in support of the Federal Government.

Our Technical Engineering Team supports Federal, State, and Local Government tasks ranging from minor projects to complex system integration contracts. At the on-set of the contract award, we build and immediately implement a comprehensive relationship management strategy in an effort to provide dynamic service to our clients. Our engineers are an excellent resource for medium and large businesses providing a specialized focus in Business Process Re- Engineering, Microsoft C-Sharpe Dot Net, Microsoft Dot Net Framework, SQL and SQL Reporting Services, Oracle Database Development and Administration and E-Training Solutions. 100% of our existing team members are cleared at least the secret level.

Business Processing Re-engineering

In order to proceed to the re-engineering phase, our team must gain an understanding of current business practices for each client.  Although some BPR proponents argue against analyzing the current enterprise saying that it inhibits the creative process, we firmly believe that this does hold true although it varies from case to case. Some organizations in dire straits attempt a new process design while totally ignoring the existing processes.  We provide a structured approach for organizations that need help in first mapping their existing processes, then analyzing and improving on that process to design a new methodology that is focused to the business rules and objectives of that organization. Our team brings an important aspect of BPR: the improvements should provide dramatic results.

Business Process Re-Engineering Methodology

  • Map and Analyze As-Is Process
  • Design to be process
  • Implement Re-engineering process
  • Improve process continuously

Software Development and Process Engineering

The nice thing about software development methodologies is that they are similar to standards; there are so many to choose from.  We bring an array of knowledge and applies various methodologies using the industry’s best practices. Our processes are creative and innovative to meet the business needs of our clients.  Our engineers have in-depth and extensive knowledge in developing scalable Secure Microsoft Dot Net Framework. They have mastered techniques for development of reusable, commented and structured code, various testing cycles (unit, system, integration, Quality Assurance, IV&V) and change management practices that reduce cost to our customers. Some of our experience developing, managing and implementing software include:

  • Scrum, an agile project management methodology,
  • Extreme Programming (or XP) an agile software engineering methodology
  • Lean Software Development (LSD) an agile project management framework, translated from lean manufacturing to the software development domain.
  • Software Development Life-Cycle (SDLC)- Standard Waterfall Methods
  • The Unified Software Development Process (USDP) a software engineering framework
  • The Rational Unified Process (RUP) a software engineering. A commercial product delivered as a more detailed version of the Unified Software Development Process.

Our software development team members are certified professionals in Oracle, Microsoft and SQL
Languages with years of experience.

Web Reporting Services

We are committed to providing our customers with high-quality and accurate data in reporting. The data can be contained in Microsoft Excel files, exported to other desired formats, or printed to Adobe Acrobat PDF files. Our team creates and builds extensive business-intelligence dashboards that enable clients to quickly manipulate and retrieve data or request any type of report that they may require.

Network Design / Help Desk Support

We have extreme and detailed knowledge of taking Flat V LANs to segmented designs, thus enabling streamlined updates and maintenance.  Our engineering team has an array of experience performing circuit provisioning, MPLS configuration, router and switch configurations, SAN replication using VM Ware, configuring and testing redundancy using primary to secondary circuits. We have more than 10 years collective experience building, testing and relocating major networks in order to harden the technology in a test environment prior to full implementation.

We also provide expertise in:

  • MS Exchange Redesign/Replication/Redundancy Tasks
  • Server and SAN configuration and Setup
  • Raid Configuration and Virtual Server Expansion
  • Backup and Recovery
  • Rack Setup and Buildout
  • NEW! Network Relocating Services

Database Development and Architecture

Our team is at the forefront of database design, data mining, and framework-based database architectures. Enterprise data is comprehensively examined, indexed, and performance-tuned to operate efficiently in both virtual and physical server environments. We have certified experts who assist in the following tasks:

  • Task Consolidation
  • Data Migration
  • Performance analysis and tuning
  • Operations and maintenance
  • Data replication
  • Report analysis and generation

E-learning and Training Development

Our training team provides detailed training solutions for end-user training challenges. This includes developing training for existing legacy applications as well as training for applications developed by GMTS. Our goal is to align the requirements and training phases from the onset of the project. By using this approach, our training delivery is able to meet all of the requirements as identified by our clients and can be used for staff orientation purposes as well.

Contract Administration and Management

A qualified team of Certified CPCM’s focuses on obtaining supplies and services of requisite quality, on time and within budget while supporting the government to baseline cost controls. Most of the time busy Contracting Officer Representatives and Contracting Officers require experienced assistance to more effectively track and implement pre and post award tasks relative to the guidance of the Federal Acquisition Regulations. Our team is highly knowledgeable and experienced in: solicitation, solicitation planning, acquisition strategy documentation, costs control methods as well as performance measurements standards required by most government and contractor support teams.

Management and Business Consulting

Our management team has more than 20 years of experience providing program management, earned value and performance metrics, and infrastructure support services to various businesses across Maryland, Virginia, and the District of Columbia. Our team possesses an array of software certifications that enable us to quickly plan, schedule, and implement programs of all types for various projects.

Process Engineering/Gap Analysis

We strongly believe that some of the best methods for performing work that stem from a systematic approach resulting in maximum output with the least amount of down-time at the lowest possible cost. By applying process practices that use a series of requirements, solicitation techniques and design using prototypes and pilot services first, we can minimize errors that are typical in software and database development.  We provide various levels of process engineering that includes labor costs, process variance controls, detailed gap analysis, and a full range of process implementation using a distinctive list of life cycle approaches.

Corporate Certification

  • CMMI Level 2 Certified
  • Facilities Clearance
  • 100% Certified Personnel (PMP, ITIL, MCSE, Contracts Admin, Accounting, Oracle, Scrum Masters, and Scrum Product Owners).
  • US Department of State, SIO IRM
  • US Department of State, Bureau of Consular Affairs
  • US Department of Homeland Security, ICE/ Army S3 Contract
  • DKW Communications- Mentor Protégé
  • US Department of State
  • Zolon Tech Inc.
  • Creative Information Technology Inc.
  • CSC
  • All Native, Inc.
  • Dane, LLC
  • Data Network Corporation (DNC)
  • Centric Methods
  • SAIC


Teaming Partners