General Information

TIPSS-4 Information Technology Services (ITS) is a multiple award, Indefinite-Delivery/Indefinite-Quantity (IDIQ) contract, with specific support service requirements defined at the task order level. The IRS has many legacy tax systems that any successful offer or must be able to provide maintenance and update services, if successful during task order competitions. An IDIQ type contract is considered the appropriate vehicle to procure these services.

TIPSS-4 ITS vehicle consists of large and small businesses vendors that are eligible to compete for IT requirements. The period of performance is a one-year base contract and nine one-year option periods.

Scope:

(ITS) Principal Task Area:

The ITS principal task area shall provide contractor support for design, development, deployment, operations and maintenance of IRS IT Systems; all aspects of systems security such as conducting risk analyses, development of recommendations and implementations, plans for new procedures and changes to existing systems, project management skills and tools for managing, tracking, reporting, transitioning large-scale systems; and for maintaining configuration management controls. The work shall include, but is not limited to the following:

Information Technology (IT) Development

  • Analysis and Design
  • Applications Development
  • Systems Engineering
  • Certification and Accreditation
  • Information Technology Infrastructure Library (ITIL)
  • Software Development
  • System Integration
  • Test and Evaluation
  • Training (Knowledge Transfer)

Operations and Maintenance

  • Software/Hardware Maintenance and/or Licensing
  • Help desk support
  • Training (Knowledge Transfer)
  • Database Administration

Cybersecurity (CS)

  • Computer Security Awareness and Training
  • Computer Security Incident Response
  • Computer Security Planning
  • Crypto Systems
  • Digital Signatures
  • Disaster Recovery, Continuity of Operations, and Contingency Planning
  • Hot-site and Cold-site Support Services including Hardware and Software
  • Independent Verification and Validation
  • Mainframe Automated Information Security Support
  • Public Key Infrastructure (PKI)
  • Quantitative Risk Analysis of Large Sensitive Systems
  • Security Certification and Accreditation
  • Security for Small Systems, Telecommunications, and Client Service
  • Systems Vulnerability Analysis/Assessment and Risk Assessment
  • Training (Knowledge Transfer)

Program Management Support

  • Communications and Change Management
  • Performance Work Statement (PWS) & Statement of Objective (SOO) writing
  • Earned Value Management Support
  • Case Studies
  • Business Process Re-engineering
  • Customer Relationship Management
  • Data Management
  • Technology Evaluation
  • Knowledge Management Support
  • Service Oriented Architecture Support
  • Enterprise Life Cycle (ELC) Management
  • Training (Knowledge Transfer)